Returns & Exchanges

At CASSON, we want you to be completely satisfied with your home goods; if a piece doesn't perfectly fit your space, you can return it within 30 days of delivery for a full refund. All items must be in their original packaging and unused condition to ensure a seamless processing experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the home decor items you wish to return.

• 2.
  Prepare the Package

  Carefully repackage your items in their original boxes with all protective padding to prevent damage during transit.

• 3.
  Ship Your Items

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.